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Carbon Poker   starstarstarstar

Carbon Poker is the new kid on the block, but benefits heavily from being associated with the Merge Gaming Network, one of the most advanced and secure poker platforms today. The ease of use at Carbon is notable, and the educational resources for the newer poker player are very helpful. Reputation in the poker world must be earned over long years, but Carbon Poker is making the right security moves to be in business for that long haul. Customer service is subpar as of yet, but should develop as Carbon matures. Bonuses are aggressive, up to hundreds of thousands of dollars for certain jackpot promotions. Deposits and withdrawal options are plentiful, but credit card processing can be a hassle, so use an e-payment method if possible.


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Quick Facts
Company Name: Merge Gaming Network
Web Site: www.carbonpoker.com
Established: 2007
Country: Canada
Auditor: PWC
Licensed by: Kahnawake Gaming Commission
Email: support@carbonpoker.com
Telephone: NA
Software Size: 17.5 MB
Software Company: Merge Gaming



Ratings for Carbon Poker
Ease of Use:starstarstarstarstar

Carbon Poker may appear to be a carbon copy of its sister site, PDC Poker, but on closer inspection you may find that there are significant differences. Generally speaking, Carbon Poker is easier to use and more extensive in terms of the information that is offered to the beginning or intermediate poker player. The Carbon Poker blog, for example, is often outstanding, inviting the newer poker player into the game and giving him or her access to the knowledge needed to excel. Game software runs on the Merge Gaming Network, and is easy to download and fast-running.

Reputation/Security:starstarstarstar

Carbon Poker is a relatively new addition to the online poker ecosystem, so we are obviously unable to give them a full five stars for reputation--in poker, reputation is earned over the long haul, and Carbon Poker is only beginning that journey. Still, Carbon is making the right moves, piggybacking on the technological excellence of the Merge Gaming Network, which is one of the most advanced and secure software platforms on the Internet. Carbon Poker has also taken active measures to prevent collusion between players, for example they only allow one account per user. Collusion between online poker players has become a plague in this industry, so all efforts to prevent this from happening are certainly appreciated.

Customer Service:StarStarStarStar

As a new site, Carbon Poker has not yet developed the comprehensive support infrastructure that we like to see out of an online poker room. They do the majority of their support work via email. In our testing, we've found that response times can be as long as 48 hours; that's two days and that's not going to work for us. Dear Carbon Bosses: a phone number and live chat are necessary to play with the big boys.

Bonuses Paid:StarStarStarStarStar

Probably the strongest area of Carbon Poker's repertoire, the bonus structures at this site can be highly aggressive, even headline-making. For instance, on June 11, 2010, Carbon Poker paid out a $734,542.27 in a ridiculously huge "Bad Beat" jackpot bonus. Meanwhile, Carbon courts weekend warrior poker players with an every Sunday $50,000 Texas Hold'em bonus tournament, as well as a variety of smaller awards distributed through a bustling VIP program.

Ease of Account Deposit/Withdrawal:starstarstarstar

There is no shortage of deposit options at Carbon Poker. Visa, Click2Pay, Neteller, PaySafe, and MoneyBookers are all accommodated, and there are many other options as well. Deposits are sent by check or can be returned back to your credit card. However, be aware that you may encounter some processing issues if you choose to deposit or withdraw by credit card. Carbon Poker may require identity verification that includes faxing of IDs and such.